• Returns within 30 days
  • Order now and receive it from 10/05
  • 4.9 out of 1,000,000+ satisfied customers

Refund policy

At Padelup, we aim to deliver your orders as quickly and reliably as possible across Pakistan.

Delivery Timelines

  • Karachi: Same-day delivery for orders placed before the daily cut-off time

  • Lahore & Islamabad: Next-day delivery

  • All Other Cities: Delivery within 2 working days

Delivery times may vary slightly during peak seasons, public holidays, or due to unforeseen logistics issues.

Order Processing

All orders are processed once payment is confirmed. Orders placed after the daily cut-off time may be dispatched on the next working day.

Shipping Charges

Shipping charges, if applicable, are calculated and displayed at checkout before order confirmation.

Delivery Partners

We work with reliable courier partners to ensure safe and timely delivery of your products.

Important Notes

  • Please ensure that your shipping address and contact details are correct at the time of checkout

  • Padelup is not responsible for delays caused by incorrect address details or courier-related issues beyond our control

  • In rare cases of delay, our support team will keep you informed

Transport

MAINLAND AND BALEARIC ISLANDS

Correos

  • Delivery within 48/72 hours on business days if you order before 1:30 PM (Monday to Friday)
  • €2.99 on orders between €0 and €50
  • Free shipping on orders over €50

Correos Express

  • Delivery within 24/48 hours on business days if you order before 1:30 PM (Monday to Friday)
  • €4.49 on orders between €0 and €100
  • €2.99 on orders over €100

Nacex

  • Delivery within 24/48 hours on business days if you order before 1:30 PM (Monday to Friday)
  • €6.49 on orders between €0 and €100
  • €4.49 on orders over €100

Cash on Delivery

  • We accept cash on delivery payment (you pay when you physically receive the product. Payment must be made in cash)
  • This carries an extra cost of €3
  • Choose between Nacex or Correos Express
  • Only available for mainland Spain and the Balearic Islands

The above delivery times apply as long as orders are placed before 1:30 PM, Monday to Friday

During periods of high order volume (Sales, Christmas and Black Friday), delivery times may be affected due to logistical circumstances

CANARY ISLANDS

Postal Service

  • Delivery in 4-5 business days if you purchase before 1:30 PM (Monday to Friday)
  • €15 for orders between €0 and €100
  • €25 for orders between €100 and €200
  • €35 for orders over €200
  • Shipping costs are entirely borne by the customer

The above deadlines will be met provided orders are placed before 1:30 PM Monday to Friday

During periods of high order volume (Sales, Christmas, and Black Friday), delivery times may be affected by logistical circumstances

PORTUGAL

Correos Express

    • Delivery within 24/48 hours on business days if you order before 1:30 PM (Monday to Friday)
    • €2.99 on orders between €0 and €50

Free shipping on orders over €50

Nacex

  • Delivery within 24/48 hours on business days if you order before 1:30 PM (Monday to Friday)
  • €6.49 on orders between €0 and €100
  • €4.49 on orders over €100

Cash on Delivery

  • We accept cash on delivery payment (you pay when you physically receive the product. Payment must be made in cash)
  • This carries an extra cost of €3
  • Choose between Nacex or Correos Express
  • The corresponding VAT for the destination country will be charged

The above delivery times apply as long as orders are placed before 1:30 PM, Monday to Friday

During periods of high order volume (Sales, Christmas and Black Friday), delivery times may be affected due to logistical circumstances

Germany, France, Austria, Italy

UPS Standard

    • Delivery within 2-5 business days if you order before 1:30 PM (Monday to Friday)
    • €3.99 on orders between €0 and €100

Free shipping on orders over €100

UPS Express Saver

  • Delivery within 24/48 hours on business days if you order before 1:30 PM (Monday to Friday)
  • From €12

DHL

  • Delivery within 24/48 hours on business days if you order before 1:30 PM (Monday to Friday)
  • From €20

The above delivery times apply as long as orders are placed before 1:30 PM, Monday to Friday

During periods of high order volume (Sales, Christmas and Black Friday), delivery times may be affected due to logistical circumstances

REST OF THE EUROPEAN UNION

UPS Standard

    • Delivery within 2-5 business days if you order before 1:30 PM (Monday to Friday)
    • €4.99 on orders between €0 and €100
    • €2.99 on orders between €100 and €200

Free shipping on orders over €200

UPS Express Saver

  • Delivery within 24/48 hours on business days if you order before 1:30 PM (Monday to Friday)
  • From €12

DHL

  • Delivery within 24/48 hours on business days if you order before 1:30 PM (Monday to Friday)
  • From €20

The above delivery times apply as long as orders are placed before 1:30 PM, Monday to Friday

During periods of high order volume (Sales, Christmas and Black Friday), delivery times may be affected due to logistical circumstances

UNITED KINGDOM

UPS Standard

  • Delivery within 3-5 business days if you order before 1:30 PM (Monday to Friday)
  • €4.99 on orders between €0 and €100
  • €2.99 on orders between €100 and €200

  • Free shipping on orders over €200

  • Shipping costs are borne entirely by the customer

UPS Express Saver

  • Delivery within 2-3 business days if you order before 1:30 PM (Monday to Friday)
  • From €12
  • Cost calculated based on the order’s weight/volume
  • Shipping costs are borne entirely by the customer

DHL Express

  • Delivery within 2-3 business days if you order before 1:30 PM (Monday to Friday)
  • From €20
  • Cost calculated based on the order’s weight/volume
  • Shipping costs are borne entirely by the customer

The above delivery times apply as long as orders are placed before 1:30 PM, Monday to Friday

During periods of high order volume (Sales, Christmas and Black Friday), delivery times may be affected due to logistical circumstances

USA

UPS Express Saver

  • Delivery within 2-5 business days if you order before 1:30 PM (Monday to Friday)
  • From €6
  • Cost calculated based on the order’s weight/volume
  • Shipping costs are borne entirely by the customer

DHL Express

  • Delivery within 2-5 business days if you order before 1:30 PM (Monday to Friday)
  • From €40
  • Cost calculated based on the order’s weight/volume
  • Shipping costs are borne entirely by the customer

The above deadlines will be met provided orders are placed before 1:30 PM Monday to Friday

During periods of high order volume (Sales, Christmas, and Black Friday), delivery times may be affected by logistical circumstances

MALTA AND CYPRUS

UPS Express Saver

  • Delivery in 2-3 business days if you purchase before 1:30 PM (Monday to Friday)
  • From €33
  • Cost calculated based on order weight/volume

DHL Express

  • Delivery in 2-3 business days if you purchase before 1:30 PM (Monday to Friday)
  • From €50
  • Cost calculated based on order weight/volume

The above delivery times apply as long as orders are placed before 1:30 PM, Monday to Friday

During periods of high order volume (Sales, Christmas and Black Friday), delivery times may be affected due to logistical circumstances

INTERNATIONAL

UPS Express Saver

  • Delivery in 2–5 business days if you order before 1:30 p.m. (Monday through Friday)
  • Starting at €22
  • Cost calculated based on the order’s weight and volume
  • Shipping costs are fully assumed by the customer
  • Shipping costs are fully borne by the customer

DHL Express

  • Delivery in 2–5 business days if you order before 1:30 PM (Monday through Friday)
  • Starting at €40
  • Cost calculated based on the order’s weight/volume
  • Shipping costs are fully assumed by the customer
  • Shipping costs are fully borne by the customer

The above delivery times apply as long as orders are placed before 1:30 PM, Monday to Friday

During periods of high order volume (Sales, Christmas and Black Friday), delivery times may be affected due to logistical circumstances

INDONESIA, MALAYSIA, SINGAPORE, ZAMBIA, BRAZIL, THAILAND, ANGOLA, JORDAN, SOUTH AFRICA, ISRAEL, AZERBAIJAN, CHINA, CURAÇAO, DOMINICAN REPUBLIC, EGYPT, IRAQ, KAZAKHSTAN, PHILIPPINES, SIERRA LEONE, AUSTRALIA

UPS Express Saver

  • Delivery in 2-5 business days if you purchase before 1:30 PM (Monday to Friday)
  • From €33
  • Cost calculated based on order weight/volume
  • Shipping costs are fully assumed by the customer

DHL Express

  • Delivery in 2-5 business days if you purchase before 1:30 PM (Monday to Friday)
  • From €50
  • Cost calculated based on order weight/volume
  • Shipping costs are fully assumed by the customer

The above delivery times apply as long as orders are placed before 1:30 PM, Monday to Friday

During periods of high order volume (Sales, Christmas and Black Friday), delivery times may be affected due to logistical circumstances

Payments

Choose the most convenient payment method to shop at PadelPROShop

Credit card
  • Pay with your card without any commission
Wire transfer
  • Transfer the amount corresponding to your order to the following account: SABADELL (ES96 0081 5131 4700 0153 7260). Indicate in the CONCEPT your name and surname or the reference of your order
Google Pay and Apple Pay
  • Pay for your purchases quickly and easily
  • We will send your order as soon as payment is cleared
Cash on delivery
  • We accept cash on delivery in Spain (except for the Canary Islands) and Portugal.
  • This payment method carries an extra cost of €3 (payment must be made in cash).
PayPal
  • Pay comfortably and securely with any card via PayPal
  • Installment payment option available
BIZUM
  • Exclusive payment method for Spain
  • It has no commission and is a quick and easy option.
Klarna
  • Payment method available exclusively in Spain, Germany, Austria, Belgium, Denmark, Finland, France, Ireland, Italy, Norway, the Netherlands, Poland, Portugal, the United Kingdom, and Sweden
  • Splitting payment into installments